ارزیابی ارتباط بار کاری ذهنی و رضایت شغلی اساتید و کارکنان دانشگاه

Introduction: Faculty and staff are the pillars of any university. Any impairment in the function of these elements would undoubtedly decrease the quality of education and training services provided. The present study aimed to assess the relationship between subjective workload and job satisfaction in faculty and staff members of universities of medical sciences and universities affiliated to the Ministry of Science, Research, and Technology. Materials and Methods: This descriptive-analytical study recruited 164 faculty and staff members. Data were collected using a demographic questionnaire, NASA Task Load Index (NASA TLX), and the Job Description Index (JDI). One-way analysis of variance (ANOVA) was applied to analyze the data. Findings: The participants’ workload had no significant effects on their job satisfaction. Faculty members generally had a heavier workload and lower level of job satisfaction compared to staff members. Moreover, faculty of universities of medical sciences had higher workload and lower levels of job satisfaction (14.5% vs. 30.76%) in comparison to faculty of universities affiliated to the Ministry of Science, Research, and Technology. Moreover, 14.5% of the medical faculty members and 30.76% of science faculty members were satisfied with their jobs. Overall, job satisfaction and workload were not significantly related with demographic characteristics and job features of the participants. Conclusion: Among the various subscales of workload, faculty members reported high levels of subjective pressure, time pressure, and effort. Therefore, further studies are required to identify the causes of such pressures and introduce measures for their reduction or elimination.